mtb International Consulting

We help you quickly realize and sustain measurable breakthroughs in business efficiency, business effectiveness, customer satisfaction and profits. We consistently help and support our clients achieve aggressive goals and address difficult issues with your customers in mind by clearly defining the desired results and the steps necessary for achievement. Long-term success starts with Change Management initiating at the top with the Executive Management, and we will guide you through this stage.

Our services include: Management Consulting, Strategic and Operational Planning and Development, Operational Excellence, Business Process Analysis and Re-Engineering, LEAN Healthcare, LEAN Manufacturing, LEAN Office & Administration, Sales & Marketing and Business Development

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Engaging in a Continuous Improvement or Lean Journey with mtb International Consulting will result in an improved internal cost situation by reducing operating costs, increased cash-flow, reduced product and/or service lead times, increased market share, reduced defects and cost of quality and improved efficiency and productivity.  The ultimate goal is customer satisfaction; this is what drives all organizational improvement efforts. But it is important to understand that Lean is not just another quality initiative looking for a certain return-on-investment (ROI) but rather a methodology of transforming the culture of an organization into a philosophy of continued organizational performance improvement with the involvement of ALL employees leading to the desired bottom-line results.

So, what can you specifically expect with the implementation of Lean Healthcare and Lean Office & Administration compared to Lean Manufacturing which is much more common?

Lean Healthcare:

• Improved Clinical Outcomes
• Reduced Wait Time by up to 30%
• Increased Patient Throughput
• Increased Record Processing Time
• Error Reduction
• Rework Elimination
• Increased Customer/Patient Satisfaction
• Standardized Work
• Increased Equipment Uptime
• Space Optimization
• Increased Patient Care Quality
• Improved Patient and Provider Safety

Lean Office & Administration:

• Improved Service Quality
• Decreased Lead Times
• Improved Information Flow
• Reduced Paperwork
• Increased Customer Responsiveness
• Increased Capacity
• Reduced Work-In-Process (WIP)
• Improved Communication, boost Morale and Productivity
• Reduced Overall Costs

With our help, and in numbers, your organization will be able to achieve improvements in the ranges as shown below:

Productivity Gains	15% to 120%
Quality Cost Reduction	15% to 60%
Lead Time Reduction	15% to 80%
Cost Reduction	15% to 50%
Inventory Reduction	15% to 60%
Floor Space Reduction	15% to 50%
New Product Time to Market	15% to 50%

Generally speaking from our experience, the average savings (or improvements) are usually anywhere between $50,000.- to $500,000.- in three to six months depending on the opportunities available and the size of the business. Thus, our very competitive fees are normally recovered within the first few months, and combined with our Money Back Guarantee which is unique in Lean Consulting, we minimize your risk and make it easy for your organization to gain the competitive edge!